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Help
FAQ, shipping & returns
Everything you need to know before you order.
Shipping & Returns
Where do you ship?
How long does delivery take?
What's your returns policy?
Do you sell to gyms and trade?
Product Basics
What size is each tile and how thick are they?
What pack sizes are available?
How much area does one tile cover?
Do the interlocking edges reduce the usable area?
Setup & Assembly
Is assembly difficult? Do I need tools?
What are the 4× 3M stickers for?
How do I stop the mat from sliding or the tiles from separating?
Can I cut the tiles to fit my space?
Use Cases & Performance
What are these mats best used for?
Are they suitable for heavy weightlifting or heavy equipment?
Will heavy equipment leave dents?
Are they comfortable to stand on for long periods?
Smell & Safety
Why do the mats have a smell when I open them?
How do I get rid of the smell?
Are these mats safe for children and pets?
Cleaning & Floor Care
How do I clean the mats?
Will the mats damage or mark my floor?
Are they waterproof?
Practical Questions
Can I use them outdoors?
Can I add more tiles later or combine packs?
