Privacy Policy

1. Who we are

ComFy Mat, United Kingdom. Contact: info@mohajergroup.co.uk.

2. Information we collect

We may collect the following categories of information:

a) Information you give us

• Name, email address, postal address, and phone number
• Order and transaction details
• Communications you send us (e.g. support messages, reviews)
• Account login information where you create an account

b) Information collected automatically

• Device and browser information, IP address
• Pages viewed, links clicked, and general usage data
• Cookies and similar technologies (see Section 5)

c) Information from third parties

• Sales, advertising, and order information from marketplaces and platforms we sell through (for example, Amazon)
• Payment confirmation data from our payment providers
• Analytics and advertising-performance data from service providers

d) Authentication data

Where you choose to sign in using a third-party login (for example, "Login with Amazon"), we receive only the limited profile information that you consent to share at the time of sign-in. We do not receive your third-party account password.

3. How we use your information

We use personal data to:

• Provide, operate, and fulfil orders and the Services
• Process payments and prevent fraud
• Respond to enquiries and provide customer support
• Measure and improve our products, website, and advertising performance
• Send service messages and, where permitted, marketing communications
• Comply with legal and regulatory obligations

4. Legal bases for processing (UK GDPR)

We rely on one or more of the following legal bases:

• Performance of a contract (to fulfil your orders and provide the Services)
• Legitimate interests (to operate, secure, and improve our business and advertising)
• Consent (for certain cookies and marketing; you may withdraw consent at any time)
• Legal obligation (to meet our legal and accounting duties)

5. Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember your preferences, measure traffic, and support advertising. You can control cookies through your browser settings and, where shown, our cookie banner. Disabling some cookies may affect how the website works.

6. How we share information

We do not sell your personal data. We share it only with:

• Service providers who work on our behalf (e.g. hosting, payment processing, shipping/fulfilment, analytics, advertising, and customer support)
• Marketplaces and platforms necessary to fulfil and account for your orders (for example, Amazon)
• Authorities or third parties where required by law, or to protect our rights, customers, or the public
• A successor entity in connection with a merger, acquisition, or sale of assets

We require our service providers to protect personal data and to use it only for the purposes we specify.

7. International transfers

Where personal data is transferred outside the United Kingdom, we put appropriate safeguards in place (such as adequacy decisions or standard contractual clauses) to protect it in line with UK data protection law.

8. Data retention

We keep personal data only for as long as necessary for the purposes set out in this policy, including to meet legal, accounting, tax, and reporting requirements. When data is no longer needed, we delete or anonymise it.

9. Data security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to safeguard your information.

10. Your rights (UK GDPR)

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict certain processing
• Request portability of your data
• Withdraw consent where we rely on it
• Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at info@mohajergroup.co.uk.

11. Children

Our Services are not directed to children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.

13. Contact us

If you have questions about this Privacy Policy or how we handle your data, contact ComFy Mat, United Kingdom. Email: info@mohajergroup.co.uk.